As a Council, we aim to provide the best possible service to all our customers.  As a way of ensuring that the work we do is carried out safely and effectively, certain training has been identified as mandatory for all staff. This helps us to:  

  • comply with the law and requirements of regulatory bodies
  • reduce or address areas of risk to the organisation – whether actual or reputational.  

For managers, there are also some additional mandatory courses. 

Here you'll find managers mandatory training courses on a variety of different topics. Click on each of the headings to access and work through the courses. Some courses must be completed regularly (yearly for example) but you'll receive a reminder for this.

If there are no courses visible, please make sure you're logged in - you can do this by clicking the "Login" button in the top right-hand corner. 

Remember, the login for ACC Learn is your corporate email address xxxx@aberdeencity.gov.uk and the password associated with that account. 

Dignity and Respect at Work

    This module will help you understand the Council's Dignity and Respect Policy, your responsibilities as a manager, and how to respond appropriately when concerns about bullying, harassment, discrimination or other unacceptable behaviours are raised.

    This learning is mandatory for all people managers, takes 30 minutes to complete and should be completed before, or as soon as possible after, taking up a managerial role. Managers are expected to refresh their knowledge whenever updates are made to the policy or associated guidance.

    Investigations Procedure

      This module will help you understand your role in the investigation process, gather and assess evidence appropriately, and ensure matters are handled consistently, objectively and in line with Council procedures.

      You'll gain an overview of the Investigations Procedure and the key documentation required, helping you approach investigations with confidence and professionalism.

      This learning is mandatory for people managers involved in workplace investigations, takes around 30 minutes to complete, and should be revisited whenever updates are made to the procedure or associated guidance.

      Managing Discipline

        This module will help you understand the Council’s Managing Discipline Policy and your role in managing conduct concerns fairly and consistently. It will introduce the key principles and processes managers should follow when disciplinary matters arise.

        This learning is mandatory for all people managers and should be completed before, or as soon as possible after, taking up a managerial role. Managers are expected to refresh their knowledge whenever updates are made to the policy or associated guidance.

        Managing Grievances

          This module will help you understand the Council’s Managing Grievance Policy, your responsibilities as a manager, and how to respond appropriately when an employee raises a grievance. It will help you recognise what may or may not constitute a grievance and understand the process for addressing concerns fairly and consistently.

          This learning is mandatory for all people managers and should be completed before, or as soon as possible after, taking up a managerial role. Managers are expected to refresh their knowledge whenever updates are made to the policy or associated guidance.

          Managing Safety

            This module will help you understand your responsibilities as a manager for keeping people safe and supporting a safe and healthy working environment. It will provide you with the knowledge and tools to manage your health and safety responsibilities confidently and effectively, while signposting you to relevant policies, processes and sources of support.

            This learning is mandatory for all people managers, takes approximately 30 minutes to complete and should be completed before, or as soon as possible after, taking up a managerial role.

            Mentally Healthy Workplaces

              This module will help you understand how you can support the mental health and wellbeing of employees and contribute to a positive, mentally healthy workplace. Developed by the NHS, it explores good practice in promoting positive mental health and supporting employees appropriately.

              This learning is recommended for all people managers, and managers are encouraged to refresh their learning regularly.

              Recruitment and Selection Training (Workshop)

                This course is for managers/employees who recruit within Aberdeen City Council and will be taking part in the recruitment and selection process.  This course covers requesting approval for a vacancy, advertising, selection, interviewing and onboarding your preferred candidate.  If you are the Chair of the recruitment Panel you must have undertaken this training prior to commencing the process, and we also recommend all other Panel members undertake the training.

                There is a requirement for staff to refresh this course every 3 years. 

                This course is for ACC staff only.

                If you wish to attend, enrol on this course and sign up to one of the available training events.