As a Council, we aim to provide the best possible service to all our customers.  As a way of ensuring that the work we do is carried out safely and effectively, certain training has been identified as mandatory for all staff. This helps us to:  

  • comply with the law and requirements of regulatory bodies
  • reduce or address areas of risk to the organisation – whether actual or reputational.  

Here you'll find mandatory training courses on a variety of different topics. Click on each of the headings to access and work through the courses. Some courses must be completed regularly (yearly for example) but you'll receive a reminder for this.

If there are no courses visible, please make sure you're logged in - you can do this by clicking the "Login" button in the top right-hand corner. 

Remember, your login for ACC Learn is your xxxx@aberdeencity.gov.uk email address and the password associated with that account. 

Adult Support and Protection

    This module introduces the principles of Adult Support and Protection, explains why it matters, and outlines what is expected of you as a Council employee. The module is mandatory for all employees, takes around 20 minutes to complete, and should be refreshed every two years.

    Corporate Parenting

      This module will help you understand what Corporate Parenting means, what it means to be care experienced, and how every Council employee can play a role in supporting care experienced children, young people and adults to achieve positive outcomes.

      This learning is mandatory for all employees, regardless of role, takes around 20 minutes to complete, and should be refreshed every 12 months to keep your knowledge up to date.

      Customer Service

        This module introduces our approach to customer service, explores what good customer experience looks like, and explains how customer feedback and the Customer Academy help us continuously improve.

        This learning is mandatory for all employees, takes around 20 minutes to complete, and only needs to be completed once when you join the organisation.

        Essential Child Protection

          This module will help you recognise potential child protection concerns, understand what action to take, and know how to report worries appropriately. It also encourages you to stay curious and aware of what you see and hear in your day-to-day work and interactions.

          This learning is mandatory for all employees and foster carers, takes about 15 minutes to complete and should be refreshed every three years to keep your knowledge up to date.

          Equality, Diversity and Inclusion

            This interactive module introduces the principles of equality, diversity, inclusion and human rights, and explores how they apply to everyday decisions and experiences at Aberdeen City Council.

            You'll learn how to make fair and informed decisions, understand the impact of health inequalities, and identify practical ways to support inclusion in your role.

            This learning is mandatory for all employees, takes around 30 minutes to complete, and only needs to be completed once when you join the organisation or when any updates are made.

            Fire Safety

              Fire safety is everyone's responsibility. This module will help you understand the fire precautions and emergency procedures in your workplace, as well as the simple actions you can take to help prevent fires and reduce risks.

              By completing this learning, you'll be better prepared to keep yourself, your colleagues and the people we support safe.

              This learning is mandatory for all employees, takes around 30 minutes to complete, and should be refreshed every two years to keep your knowledge up to date.

              Information Governance

                Every day we handle information that helps us deliver services and support the people of Aberdeen. This module explains why information management matters, what your responsibilities are, and how to handle information safely, securely and in line with Council requirements.

                You'll work through interactive content and activities before completing a short quiz. A passing score will unlock your certificate of completion.

                This learning is mandatory for all employees, takes around 40 minutes to complete, and should be refreshed every 12 months to keep your knowledge up to date.

                Introduction to Fraud, Bribery and Corruption

                  Protecting public funds and maintaining trust in Aberdeen City Council is everyone's responsibility. This module will help you understand the risks of fraud, corruption and bribery, why they matter, and the important role you play in preventing and reporting concerns.

                  You'll learn about the types of fraud and dishonest behaviour that can affect organisations, the measures the Council has in place to manage these risks, and what is expected of you as a Council employee.

                  This learning is mandatory for all employees, takes around 20 minutes to complete

                  Introduction to Health & Safety

                    This interactive module introduces the fundamentals of health and safety, explores why it matters, and explains how it helps protect you, your colleagues and the people we support. You'll gain an understanding of key health and safety principles and how they apply to your day-to-day work at Aberdeen City Council.

                    This learning is mandatory for all employees, takes around 20 minutes to complete, and only needs to be completed once when you join the organisation or when any updates are made.

                    Prevent Awareness (Counter Terrorism)

                      This module introduces the Prevent duty, explains its role within the UK Government's counter-terrorism strategy, and helps you understand how early support can reduce the risk of radicalisation.

                      You'll learn how to recognise potential signs of vulnerability, understand your responsibilities as a Council employee, and know what action to take if you have concerns. The focus is on building awareness, supporting safeguarding and helping to keep our communities safe.

                      This learning is for all employees, takes around 20 minutes to complete, and should be refreshed every 18 months to keep your knowledge up to date.